We are pleased to offer a variety of online services at York Apartments. In order to be assisted accordingly, residents will need to complete and submit each form online or via email.
Please ensure that you read and understand the terms and conditions indicated on each form prior to submission. Housing & Conference Services reserves the right to review and approve/deny each request in accordance with the Rules and Regulations as stated on the Residents Handbook and the Residential Tenancy Agreement.
Assiniboine and Atkinson residents can grant their guests building entry though their mobile phones using the intercom system. To register, please complete and submit the Intercom Registration Form.
Residents who wish to report a concern or issue (noise, smoking, garbage, or resident/staff conduct) they are experiencing can do so by filling a Resident Concern Form with as many details included as possible. Please access the online Resident Concern form here.
Maintenance/pest concerns must be reported to Housing & Conference Services promptly. By submitting this form, the resident gives permission to Housing & Conference Services staff personnel or authorized contractors to enter their unit to conduct the required repairs/service. Work orders will be addressed in priority order.
For emergency maintenance issues, such as flooding, overflowing toilets or leaks, please do not fill out this form. Instead, contact Housing & Conference Services directly at 416-736-5339 during office hours or Security Services at 416-650-8000 during after hours.
IMPORTANT REMINDER (per Toronto Public Health's guidelines to help avoid spread of COVID-19 virus): Upon staff entering your unit/room (as applicable), please make a conscious effort to practice physical distancing (staying at least 2 arms lengths away) while service is being conducted.
Residents who wish to apply to re-assign their current apartment to a qualified registered sharer may apply using this form. Please print, sign and submit the form via email to firstname.lastname@example.org. Upon approval, a $100 Fee will be assessed on the leaseholder's Student Account.
Considering moving to another apartment due to any circumstance? Residents may apply to be on the Transfer Waitlist by submitting this form. As York Apartments are consistently full throughout the year, transfer approvals are not guaranteed. Availability is pending and the wait periods may be longer than anticipated. Upon approval, a $100 Fee will be assessed on the leaseholder's Student Account.
During the Summer months (May-August) when residents are not attending classes, they may apply to temporarily vacate their unit and sublease to another qualified York University student. *Once approved, the resident still assumes full responsibility of the unit during the sublease period. Please print, sign and submit the form via email to email@example.com. Upon approval, a $100 Fee will be assessed on the leaseholder's Student Account.
This form is to request a replacement set of keys if you have lost them or if your keycard is broken/not working. Keys will be replaced during regular business hours.
Emergency lockout requests outside of office hours should be submitted to Security Services at 416-650-8000 or Residence Life in Undergraduate Housing.
Please note that only the leaseholder can submit the Lost/Broken Key Request Form. Registered sharers or guests are not permitted to submit a Lost/Broken Key Request Form for lost keys on the leaseholder's behalf. Registered sharers ARE permitted to submit a Lost/Broken Key Request Form for broken keycards.
Charges may apply for lost keys, which will be posted to the leaseholder's student account.
When planning to move out, residents must provide Housing & Conference Services with a written notice. The N11 Agreement to Terminate Tenancy Form contains specific guidelines on how and when residents should notify Housing & Conference Services of their intention to vacate. Please print, sign and submit the form via email to firstname.lastname@example.org.
Note: Housing & Conference Services strives to ensure the completeness and accuracy of information contained on this website, however, we reserve the right to change any of the information at any time without notice.