Updates from Housing & Conference Services

Housing & Conference Services is continuing to monitor and respond to the COVID-19 global pandemic.  A big part of a university experience is living on-campus in residence with your peers and the safety of our community members is paramount as we re-open our residences this coming fall.

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With majority of classes being offered online, we anticipate that not everyone will be able to make it to campus. Students who will be taking online courses are not required to stay in residence. Whether you join us in residence or off campus from home, you will be connected to peers, mentors and academic advisors to support your transition and prepare you for academic success. 

We understand you have questions. Housing & Conference Services will do our best to update this website with information pertaining to on-campus housing for the 2020-21 academic year. 

Si vous avez besoin d'aide en français, veuillez envoyer un courriel à glendon@yorku.ca.

APPLYING FOR UNDERGRADUATE RESIDENCE (Keele and Glendon Campuses)

NEW STUDENTS

York University is ready to welcome you to the Fall Term. Information about the term can be found here.

Health and Safety in Residence: To ensure proper physical distancing, residence capacity has been reduced and only single occupancy rooms will be offered for the 2020-2021 academic year. Students who receive a room assignment will also receive a designated bathroom facility to use. Other physical distancing guidelines, such as limited elevator and common area capacities, will continue to be enforced. 

Residence Application Fee: If you no longer require accommodations and wish to cancel your residence application prior to receiving a room offer, you will be eligible for a full refund of the residence application fee. Refunds will be processed early fall.

If you have already applied for residence and wish to modify your residence application, please complete the Application Cancellation form.

If you require residence accommodations but have not yet applied, please apply for Undergraduate Residence through MyFile.

Si vous avez besoin d'aide en français, veuillez envoyer un courriel à glendon@yorku.ca.

CURRENT AND RETURNING STUDENTS

York University is ready to welcome you to the Fall Term. Information about the term can be found here

Health and Safety in Residence: To ensure proper physical distancing, residence capacity has been reduced and only single occupancy rooms will be offered for the 2020-2021 academic year. Students who receive a room assignment will also receive a designated bathroom facility to use. Other physical distancing guidelines, such as limited elevator and common area capacities, will continue to be enforced. 

Residence Application Fee: If you no longer require accommodations and wish to cancel your residence application prior to receiving a room offer, you will be eligible for a full refund of the residence application fee. Refunds will be processed early fall.

If you have already applied for residence and wish to modify your residence application, please complete the Application Cancellation form.

If you require residence accommodations but have not yet applied, please apply for Undergraduate Residence through Passport York.

Si vous avez besoin d'aide en français, veuillez envoyer un courriel à glendon@yorku.ca.

INFORMATION ABOUT APPLICATIONS AND FEES

Residence Application Fee: The residence application fee for 2020-2021 residence applications is fully refundable if you cancel your residence application prior to receiving a room offer. To cancel your application, please complete this form. Refunds will be processed early fall.

Room Fees: To ensure proper physical distancing in residence, only single occupancy rooms will be assigned. Please visit the Keele or Glendon web-page to view updated residence fees.

Si vous avez besoin d'aide en français, veuillez envoyer un courriel à glendon@yorku.ca.

UNDERGRADUATE RESIDENCE UPDATES FOR 2020-2021 (Keele and Glendon Campuses)

[Updated:  August 20, 2020 - Information about Glendon Reassignment added]

WHEN WILL WE RECEIVE INFORMATION ABOUT MOVE-IN?

York Housing & Conference Services has developed a comprehensive move-in plan that ensures proper physical distancing while providing you with a comfortable and relaxed move-in experience. 

Preliminary details about Fall 2020 move-in can be found here

Information about move-in at Keele can be found here. Information about move-in at Glendon can be found here. La version française est disponible ici.

I APPLIED FOR ACCOMMODATIONS AT GLENDON. WHERE WILL I BE PLACED?

York University is committed to offering students living in residence with a welcoming, safe, and supportive community. After careful consideration, the University has determined that the best way to support students who require on-campus residence accommodations during these challenging times, is to do so by offering accommodations solely on the Keele campus. For more information, click here.

L'Université York s'engage à offrir aux étudiants vivant en résidence une communauté accueillante, sûre et solidaire. Après mûre réflexion, l'Université a déterminé que la meilleure façon de soutenir les étudiants qui ont besoin d'une chambre en résidence sur le campus pendant ces périodes difficiles est de le faire uniquement sur le campus de Keele. Cliquez ici pour plus d'informations. 

WILL RESIDENCES BE OPEN IN THE FALL?

Yes. Residences will open for the 2020-2021 academic year with reduced capacity to ensure proper physical distancing based on recommendations from public health.

IF I DO NOT HAVE CLASSES ON-CAMPUS, CAN I STILL LIVE IN RESIDENCE?

If you do not have classes, you are not required to live in residence. If you can stay at home or off-campus, you are encouraged to do so to help ensure there is enough residence space for those who do require on-campus accommodations and help reduce increased transmission risks.

 

IS THE $100 RESIDENCE APPLICATION FEE REFUNDABLE?

If you wish to cancel your residence application prior to receiving a residence offer, you will receive a full refund of your $100 application fee. Please complete the Undergraduate Residence Housing Application Cancellation Form. Refunds will be processed early fall.

I AM ELIGIBLE FOR A REFUND. WHEN WILL I RECEIVE IT?

Due to the changing nature of application statuses, refunds are being processed in group batches. Refunds will be processed by early fall. If you have questions, please contact undergradres@yorku.ca. We thank you for your patience. 

I AM NOT COMING TO CAMPUS THIS YEAR. CAN I DEFER MY APPLICATION TO FALL 2021?

No. You will need to cancel your 2020-2021 housing application and apply for next year. Applications for Academic Year 2021-2022 will open in early February 2021. 

CAN I REQUEST TO HAVE A ROOMMATE?

To ensure proper physical distancing, all room assignments will be offered as single occupancy this year. All previous requests, including roommate/suitemates and specific room locations, have been cancelled and students will be placed in accordance to allowable occupancy levels per residence.

CAN I CANCEL OR DEFER MY RESIDENCE ROOM AFTER I HAVE ACCEPTED MY OFFER?

You may request to cancel your room if you no longer require to be in residence. Further, you may also request for your application to be deferred to the winter term. In late fall, we will send offers to students in the wait list for winter pending availability of spaces. Please contact the undergraduate residence office for the campus you applied to (Keele or Glendon).

WHEN WILL I KNOW IF I HAVE SPACE IN RESIDENCE?

Room offers are sent via email. The first round of offers was sent on June 1. York Housing & Conference Services will continue to send offers based on order or priority until all rooms have been assigned. If you are concerned about your room offer, please contact the undergraduate residence office for the campus you applied to (Keele or Glendon).

I RECEIVED AN OFFER BUT THERE ARE NO DETAILS ABOUT MY SPECIFIC ROOM ASSIGNMENT. WHEN WILL I LEARN MORE?

Room assignment information will be sent to you in mid-August. Room information cannot be provided at this time as final room assignments will depend on building capacity levels.

WHAT PHYSICAL DISTANCING AND CLEANING PRACTICES ARE BEING IMPLEMENTED IN RESIDENCE?

As the pandemic is evolving rapidly, York Housing & Conference Services continues to seek direction from Toronto Public Health. To reduce density within residence, all room offers will be for single occupancy assignments, meaning that there will be no roommates.

Enhanced cleaning of our residences will continue into the fall, with an increased focus on sanitizing frequently used spaces and high touch surfaces. Community spaces, such as residence lounges and common areas, will be arranged to ensure proper physical distancing. To learn more about our Residence Clean Care program webpage. 

Residents will also be assigned to a specific bathroom facility to use.

DOES YORK HOUSING OFFER RELIABLE INTERNET TO ENSURE I AM ABLE TO COMPLETE MY ONLINE COURSES?

Yes. York University’s InRes service offers wireless internet, AirYorkPlus, in undergraduate residence buildings. Access to AirYorkPlus is included in your residence room rate. For more information about this service, visit the InRes webpage.

I AM AN INTERNATIONAL STUDENT AND AM CURRENTLY REQUIRED TO SELF-QUARANTINE FOR 14-DAYS UPON MY ARRIVAL. CAN I MOVE IN EARLY?

York Housing & Conference Services understands that the current travel restrictions for international students entering Canada requires you to self-quarantine for 14-days. For more information on this requirement, please see this link

Details about York International's Quarantine plan can be found here.

I AM CURRENTLY RESIDING IN CANADA. WHAT ARE THE REQUIREMENTS BEFORE I CAN MOVE INTO RESIDENCE THIS FALL?

Incoming  residents are required to complete the COVID-19 screening questionnaire prior to your arrival. You are requested to complete this self-assessment a month before your move-in day. Students who recently traveled abroad within 14-days of their move-in day are required to self-isolate prior to arriving on campus. We will work with students in their unique circumstances and adjust move-in day, as necessary.

AM I STILL REQUIRED TO PURCHASE A MEAL PLAN?

Yes. All undergraduate residents living in traditional rooms are required to purchase a meal plan to ensure that they have access to a healthy and well-balanced diet.

WHAT CHANGES ARE BEING IMPLEMENTED IN THE DINING HALLS?

York Food Services is working with its contracted partners on enhancing services models to include safety requirements recommended by Toronto Public Health. Safety has always been, and will continue to be, the highest priority for York Food Services.

 

I HAVE MORE QUESTIONS. WHO CAN I CONTACT?

We understand that you may have more questions. As the COVID-19 pandemic continues to evolve quickly, updates will be posted on our website.

If you have questions, please contact the campus that you applied for (Keele or Glendon).

 

SI J'AI D'AUTRES QUESTIONS, QUI DOIS-JE CONTACTER??

Veuillez contacter glendon@yorku.ca.

YORK APARTMENT UPDATES FOR 2020-2021

[Updated: June 29, 2020 - section added]

WILL YORK APARTMENTS BE AVAILABLE IN THE FALL?

Yes. York Apartments continues to process applications and will be open for the fall term with proper physical distancing measures in place based on recommendations from public health.

WHAT PHYSICAL DISTANCING AND CLEANING PRACTICES ARE BEING IMPLEMENTED ?

As the pandemic is evolving rapidly, York Housing & Conference Services continues to seek direction from Toronto Public Health. Enhanced cleaning of our building common areas will continue into the fall, with an increased focus on sanitizing frequently used spaces and high touch surfaces. Community spaces, such as elevators, lobbies, and laundry areas, will be arranged to ensure proper physical distancing.

CAN I CANCEL OR DEFER MY MOVE-IN AFTER I HAVE ACCEPTED MY OFFER?

Yes. To defer, please email apstatus@yorku.ca and request a new move-in date for the winter. You will be offered another space pending availability closer to the start of the term.

I AM NOT COMING TO CAMPUS THIS YEAR. CAN I DEFER MY APPLICATION TO FALL 2021?

No. You will need to cancel your 2020-2021 housing application by emailing apstatus@yorku.ca  and apply for next year. Applications for Academic Year 2021-2022 will open sometime late Fall. For more information, check the York Apartments Housing Application Page.

DOES YORK HOUSING OFFER RELIABLE INTERNET TO ENSURE I AM ABLE TO COMPLETE MY ONLINE COURSES?

Yes. York University’s InRes service offers wireless internet, AirYorkPlus, in undergraduate residence buildings. Access to AirYorkPlus is included in your residence room rate. For more information about this service, visit the InRes webpage.

IF I DO NOT HAVE CLASSES ON-CAMPUS, CAN I STILL LIVE ON-CAMPUS?

If you do not have classes, you are not required to live on-campus. If you can stay at home or off-campus, you are encouraged to do so to help ensure there is enough space for those who do require on-campus accommodations.

WHEN WILL I KNOW IF I HAVE A HAVE A UNIT IN YORK APARTMENTS?

Offers are sent via email once your application has been processed, if space is available. York Housing & Conference Services will continue to send offers based on order or priority until all units have been assigned. Please contact apstatus@yorku.ca for updates. 

I AM INTERNATIONAL STUDENT AND AM CURRENTLY REQUIRED TO SELF-QUARANTINE FOR 14-DAYS UPON MY ARRIVAL. CAN I MOVE-IN EARLY/LATE?

Yes. York Housing & Conference Services understands that the current travel restrictions for international students entering Canada requires you to self-quarantine for 14-days. For more information on this requirement, please see this link.  We are working to develop an arrival strategy that fulfills this requirement and ensure you can start your in-person requirements on time.

I AM A CURRENTLY RESIDING IN CANADA. WHAT ARE THE REQUIREMENTS BEFORE I CAN MOVE INTO YORK APARTMENTS THIS FALL?

Yes. Incoming  residents are required to complete the COVID-19 screening questionnaire in advance to the commencement of your lease. Prior to your arrival, you will be requested to forward your answers. Students who recently traveled abroad within 14-days are required to self-isolate prior to arriving on campus. We will work with students in their unique circumstances and adjust move-in day, as necessary.

WHEN WILL WE RECEIVE INFORMATION ABOUT MOVE-IN?

York Housing & Conference Services is working to develop a comprehensive move-in plan that ensure proper physical distancing while providing you with a comfortable and relaxed move-in experience. Further details will be released prior to your move-in date.

I HAVE MORE QUESTIONS. WHO CAN I CONTACT?

We understand that you may have more questions. As the COVID-19 pandemic continues to evolve quickly, updates will be posted on our website. You may also contact apstatus@yorku.ca

PREVIOUS UPDATES

Si vous avez besoin d'aide en français, veuillez envoyer un courriel à glendon@yorku.ca.

Note: Housing & Conference Services strives to ensure the completeness and accuracy of information contained on this website, however, we reserve the right to change any of the information at any time without notice.